Trouble Ticket Number |
DTS2024103134400 |
|---|---|
Symptom |
A device equipped with an LTE module and an interface card is disconnected after a version upgrade. |
Condition |
A device equipped with an LTE module and an interface card is upgraded. |
Impact |
The device is disconnected. |
Severity |
Minor |
Root Cause |
The firmware of the interface card does not match the device version. |
Solution |
The version is verified after a device upgrade. |
Solution Impact |
None |
Problem Resolved in |
V300R023C00SPC100 |
Involved Models |
AR600 (only for the AR617VW-LTE4, AR617-LTE4EA, AR617VW-LTE4EA, AR631I-LTE4CN, AR631I-LTE4EA, AR651, AR651W, AR651W-8P, AR651U-A4, AR657W, AR651F-Lite, and AR651C), AR6100 |
Precaution |
None |